Required Client Service Agent

  • Industry: Facility Management
  • Career: Management
  • Job Location: Dubai
  • Salary: Unspecified
  • Experience: 2 – 5 Years
  • Job Type: Full Time
  • Gender: Any
  • Email: csdtyloz@gmail.com
  • Street: bay square
  • City: Dubai
  • Listed: January 7, 2018 10:09 am
  • Expires: 24 days, 23 hours

Description

Required client Service Executive for a cleaning company. With Minimum 2-4 years of professional experience in cleaning company (or) facility management. Candidate with these experience only to apply: with below roles and responsibilities:
• Ability to prepare daily and monthly work schedules for 200 operation staffs.
• Identify problems during operations and areas for improvement in the process, to resolve them in a quickly and timely manner.
• Knowledge to prepare Quotation daily, monthly and yearly basis.
• Having knowledge in answering Phone calls.
• Having excellent customer service skills with good English communication. And Arabic is advantage.
• Knows how to identify and develop new customer to the company.
• Manage customers’ requirements.
• Speaking with clients to understand, anticipate and meet their needs.
• Efficient in doing MS EXCEL, WORD AND OUTLOOK.
• Need staff who is work under pressure Situation.
• Maintain updated client contact records or other Client Management System. Document all client contacts and service work.
• Work with creative team to bring ideas into the mix, offer suggestions, research, and ability to share & constantly learn new technology.
• Understanding the client’s needs and the internal resources available to you throughout the production cycle by clearly and proactively managing communications between our staff and clients.
• Closely coordinate with operations for operational activities and work with them to achieve high level of operational efficiency.
• With Initiative and knows time management.

Please do not apply who doesn’t have experience in the relevant industry.

BENEFITS:
Attractive salary package + Free Visa + medical insurance + mobile phone (if company needed)

EMPLOYMENT TYPE: FULL TIME

If you are qualified for the above criteria, please send your CV to csdtyloz@gmail.com with this ref ID: REF-TBC-JOB-CSE-11-2017